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Privacy Policy
What we collect, why, who receives it, and how to control it.
Last updated 26 October 2026
1. Who we are
Compensation.live (the “Site”, “we”, “us”) is owned and operated by MassTortMarketingAgency.com. This policy explains how we handle personal information collected through the Site, our forms, and any call, text or email connected with them. It applies together with our Terms & Conditions.
Compensation.live is a legal marketing service, not a law firm. We do not give legal advice and we are not a lawyer referral service. The Site is a paid attorney advertisement intended only for residents of the United States.
2. Information we collect
We collect information you give us, information collected automatically when you use the Site, and, occasionally, information from partners who referred you to us.
| Category | Examples | Source |
|---|---|---|
| Identifiers and contact details | Name, phone number, email address, ZIP code or state | You, through our forms or by phone |
| Claim information | Product, drug or device involved, injury and diagnosis dates, treatment, whether you already have a lawyer | You, through our screening questions |
| Sensitive information | Health and medical information relevant to an injury claim | You, only when you choose to provide it |
| Device and usage data | IP address, approximate location, browser, device type, pages viewed, time on page, referring URL | Collected automatically |
| Advertising attribution | UTM parameters, ad click identifiers, landing page | The link you arrived on |
| Consent records | A record of the page, the consent language shown, your entries and the time you agreed | Consent-verification tools on our forms |
Some questions are required to screen a claim; if you prefer not to answer them we may not be able to review your claim. Health information is used only to evaluate your claim and is shared only with the law firms reviewing it.
3. Cookies, analytics and consent records
We and our service providers use cookies, pixels, local storage and similar technologies to keep the Site working, remember your choices, measure which advertising leads to genuine claim reviews, and prevent fraud. Where enabled, this may include Google Analytics, Microsoft Advertising, Meta and Microsoft Clarity, which may record clicks, scrolling and page interactions to help us improve the Site.
To document that you agreed to be contacted, our forms may use independent consent-verification services that capture the page you saw, the disclosure text, what you typed and the time of submission. These records protect you and us if your consent is ever questioned.
You can block or delete cookies in your browser settings, opt out of Google Analytics with Google’s browser add-on, and limit ad personalisation in your Google, Meta and device settings. We honour the Global Privacy Control signal as an opt-out of sale and sharing for the browser that sends it.
4. How we use information
- To screen your situation against the eligibility criteria for an active claim
- To connect you with a law firm or legal partner that handles your claim type
- To contact you about your claim review by phone, text or email
- To operate, secure, debug and improve the Site
- To measure and improve our advertising
- To detect and prevent fraud, abuse and duplicate submissions
- To meet legal, regulatory and record-keeping obligations
5. Who receives your information
- Law firms and legal partners. When you submit a claim review we share your submission with one or more law firms, or legal marketing partners working with those firms, so they can evaluate it and contact you. The organisations that may receive submissions are listed on our Partners page.
- Service providers. Hosting, CRM, call tracking, SMS, email, analytics and consent-verification vendors that process data for us under contract.
- Legal and safety disclosures. Where required by law, subpoena or court order, or to protect the rights, safety or property of anyone.
- Business transfers. If the Site or its owner is sold, merged or reorganised, information may transfer to the successor under this policy.
Once a law firm receives your information, its own privacy policy and professional obligations govern how it uses it. Please review the policies of any firm that contacts you.
6. Sale and sharing of personal information
Law firms and legal partners may pay us when they receive a claim review submitted through the Site. Under some state privacy laws that exchange can count as a “sale”, and using advertising cookies can count as “sharing” for targeted advertising. We do not sell information to data brokers or to businesses unrelated to evaluating your claim.
You can opt out of sale and sharing at any time by emailing tk@masstortmarketingagency.com with the subject line “Do Not Sell or Share”, or by enabling Global Privacy Control. California residents should also see our California Privacy Notice.
7. Calls, texts and email
If you tick the consent box on a form, you agree to be contacted at the number and email you gave by MassTortMarketingAgency.com, Compensation.live and the law firms and legal partners listed on our Partners page, about your claim review. Contact may use automated technology, prerecorded or artificial voice messages and text messages, even if your number is on a federal, state or company Do Not Call list. Consent is not required to use the Site or to obtain any service; you can call (888) 555-0142 instead.
Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out and HELP for help. To stop calls or emails, tell the caller, use the unsubscribe link, or email tk@masstortmarketingagency.com. We process opt-outs promptly, but a partner that already received your information must also be asked directly; we will pass your request on.
Mobile numbers and SMS opt-in data are never shared with third parties for their own marketing.
8. Your privacy rights
Depending on your state, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana and others with comprehensive privacy laws, you may have the right to:
- Know what personal information we hold about you and get a copy of it
- Correct inaccurate information
- Delete information we hold about you
- Opt out of sale, sharing for targeted advertising, and profiling
- Limit the use of sensitive personal information
- Appeal our decision on your request
- Exercise these rights without discrimination
To make a request, email tk@masstortmarketingagency.com or call (888) 555-0142. We will verify your identity by matching details you provide against our records, and respond within the time the law requires, normally 45 days. An authorised agent may act for you with your signed permission. If we deny a request you may appeal by replying to our decision; if you remain unhappy you may contact your state attorney general.
9. Children
The Site is not directed to children and we do not knowingly collect personal information from anyone under 13. Where a claim concerns a minor, we collect information only from a parent or legal guardian. If you believe a child has sent us information, email tk@masstortmarketingagency.com and we will delete it.
10. Retention and security
We keep claim review information for as long as needed to provide the service, keep consent records, and meet legal obligations, then delete or de-identify it. Data travels over TLS and access is limited to people who need it. No system is perfectly secure, so we cannot guarantee absolute security; if we learn of a breach affecting you we will notify you as the law requires.
11. Changes to this policy
We may update this policy. The date at the top shows the latest version, and material changes will be highlighted on the Site before they take effect.
12. Contact and complaints
Questions, requests, opt-outs and complaints about privacy, calls, texts or emails all go to one place:
Privacy requests, questions and complaints
Email: tk@masstortmarketingagency.com
Phone: (888) 555-0142
Owner & operator: MassTortMarketingAgency.com